Can a Свободна зона Company Serve Mainland Customers?
A Свободна зона company may enter contracts with mainland customers where its лиценз, activity and applicable rules permit the arrangement.
A consultant emailing a report from a Свободна зона office presents a different situation from a maintenance contractor sending technicians to buildings throughout Дубай.
Дубай introduced a wider framework in 2025 through Executive Council Resolution No. 11 of 2025.
Subject to eligibility and approval, possible routes for a Дубай Свободна зона establishment can include:
Дубай later announced the initial Свободна зона Mainland Operating Permit programme. Its first phase included selected activities in areas such as technology, consultancy, design, professional services and trading. Дубай Government Media Office
The programme can increase flexibility for eligible businesses, but it does not mean that every Свободна зона company can operate everywhere в Дубай.
Before relying on a permit, confirm:
Free Zones in other emirates should be assessed under their own rules. A Дубай framework should not automatically be applied throughout the ОАЕ.
Some Free Zones are strongly associated with a particular industry. Others offer a broad range of activities to startups and small businesses.
An industry-focused Свободна зона may provide:
A general Свободна зона may provide:
Industry specialisation is valuable only when the company will use it. A technology startup may benefit from an innovation ecosystem, while a one-person general consultant may derive little commercial benefit from paying for a prestigious sector address.
- However, invoicing a mainland customer does not automatically provide unrestricted permission to:
- Open mainland premises
- Operate a shop
- Maintain a mainland warehouse
- Deploy employees continuously at customer sites
- Sell regulated products
- Perform regulated professional services
- Conduct physical operations outside the Свободна зона
- The actual delivery model must be examined.
- Дубай's Свободна зона Mainland Operating Framework
- A branch licensed outside the Свободна зона
- A branch operating from premises inside the Свободна зона
- A permit to conduct specified activities outside the Свободна зона
- Whether the selected Свободна зона participates
- Whether the exact activity is eligible
- Whether an external regulator must approve it
- Whether the business needs mainland premises
- Which employees may perform the activity
- What separate accounting records are required
- How the income will be treated for Корпоративен данък
- The permit's current validity, fee and renewal conditions
- Choose an Industry-Specific or General Свободна зона
- Specialist infrastructure
- Relevant regulators
- Industry events
- Potential customers and partners
- Technical facilities
- Warehousing or production capability
- Professional credibility
- Access to a recognised commercial ecosystem
- Broader activity packages
- Lower starting costs
- Flexible workspace
- Simpler structures for small companies
- Convenient digital processes
- Multi-activity options