Can a 自由区 Company Serve Mainland Customers?
A 自由区 company may enter contracts with Mainland customers where its 执照, activity and applicable rules permit the arrangement.
A consultant emailing a report from a 自由区 office presents a different situation from a maintenance contractor sending technicians to buildings throughout 迪拜.
迪拜 introduced a wider framework in 2025 through Executive Council Resolution No. 11 of 2025.
Subject to eligibility and approval, possible routes for a 迪拜 自由区 establishment can include:
迪拜 later announced the initial 自由区 Mainland Operating Permit programme. Its first phase included selected activities in areas such as technology, consultancy, design, professional services and trading. 迪拜 Government Media Office
The programme can increase flexibility for eligible businesses, but it does not mean that every 自由区 company can operate everywhere 在迪拜.
Before relying on a permit, confirm:
Free Zones in other emirates should be assessed under their own rules. A 迪拜 framework should not automatically be applied throughout the 阿联酋.
Some Free Zones are strongly associated with a particular industry. Others offer a broad range of activities to startups and small businesses.
An industry-focused 自由区 may provide:
A general 自由区 may provide:
Industry specialisation is valuable only when the company will use it. A technology startup may benefit from an innovation ecosystem, while a one-person general consultant may derive little commercial benefit from paying for a prestigious sector address.
- However, invoicing a Mainland customer does not automatically provide unrestricted permission to:
- Open Mainland premises
- Operate a shop
- Maintain a Mainland warehouse
- Deploy employees continuously at customer sites
- Sell regulated products
- Perform regulated professional services
- Conduct physical operations outside the 自由区
- The actual delivery model must be examined.
- 迪拜's 自由区 Mainland Operating Framework
- A branch licensed outside the 自由区
- A branch operating from premises inside the 自由区
- A permit to conduct specified activities outside the 自由区
- Whether the selected 自由区 participates
- Whether the exact activity is eligible
- Whether an external regulator must approve it
- Whether the business needs Mainland premises
- Which employees may perform the activity
- What separate 会计记录 are required
- How the income will be treated for 企业所得税
- The permit's current validity, fee and renewal conditions
- Choose an Industry-Specific or General 自由区
- Specialist infrastructure
- Relevant regulators
- Industry events
- Potential customers and partners
- Technical facilities
- Warehousing or production capability
- Professional credibility
- Access to a recognised commercial ecosystem
- Broader activity packages
- Lower starting costs
- Flexible workspace
- Simpler structures for small companies
- Convenient digital processes
- Multi-activity options